Disgusting service ever

To say I’m frustrated is an understatement, Woolworths online delivery service is so disgusting. I placed an order for my child’s school uniform on the 6th of January and the estimation date was the 12-14 but till this day I’m doing back and forth with them and the Pargo company. I haven’t received my order or refund. I’m never buying from them ever ago. **** service and quality.