Disgusting service at Somerset Mall

I am a huge fan of Woolies, I truly am. Anyone who knows me will attest to that.

Today I experienced such blatant rudeness and insult from a supervisor at Somerset Mall Woolworths, and I’m honestly so disappointed. I didn’t have my card with me, I had been allowed to pay using my account number at another Woolies store, and when I requested to do the same here (as I keep forgetting my acc card in my other handbag) and she immediately contacted ***** dept. and told them to block my card without even consulting me and finding out any info from me. I have my ID, I have my acc. details on my app., my rewards card details... and she ignored everything and proceeded to insinuate I’d committed *****. Now my boyfriend has had to drive back to Stellenbosch to fetch my card to prove to them I have a card. On top of this all, when I addressed the supervisor and said to not block my card, she blatantly ignored me. This is disgusting service.