Disgusting service

Pathetic service and delivery, lodged a complaint on the 3rd of May. No response on email or telephone. I contacted Woolworth today and asked to speak to a manager and no one called me. Spoke to Kultwano ( not sure of surname) she did not want to give me her surname, spoke to Mellisa who also did not want to transfer me to a manager regarding my online purchase on woolies dash. Such pathetic service