Disgusting service

It is with great disappointment that I find myself writing about a company I have had much respect and loyalty for . I will cut a long stry short , my dad who had a credit card with Woolworths passed away In November 2023 –I unfortunately did not know all the debt that my father had and received a “Surprise call “ from attorneys that handed my father over _ I am now receiving emails from some attorney firm wanting to claim against my father’s estate – My first questions is , did my father not have credit life insurance his debt and secondly why were we not contacted directly by Woolworths first before they handed my late father over .. I find all this to be greatly unfair and what is extremely displeasing is the fact that we just lost our dad and there such companies wanting to milk money out of us …..I need this dealt with ASAP