Disgusting Customer Services

Dealing with Woolworths Financial was an absolute horrible experiance. 23min call and being put on hold for over 10mins at a time. The call centre agent Mushalli needs to be sent back to learn some customer service s****s. I do not want an agent to be asking me the same question over and over again as though im lying, even raiskng his voice which made me extremely angry. I was put on hold for over 10mins waiting for a manager who was apparently was busy. Woolworths strive for customer service excellence and this is not what i found. Im DISGUSTED