sC
soshaan C

1 reviews | Active since May 2017

11 May 2017, 17:51

disgusting customer service at canal walk woolworths

<p>I'm very disgusted with the poor customer service that woolworths continues to provide depsite them being extremely expensive. </p> <p> </p> <p>My husband had lost his woolworths card and went into teh store to inform them at the promenade Mitchells branch they app**** for a new card and gave him a temporary card as he needed to desperately by my daughter diapers. </p> <p>He then goes to teh canal walk branch as he recied teh card in his name however this time it was linked to my profile meaning neither of us can use teh card. </p> <p> </p> <p>IM VERY UPSET THAT THERE WAS NO NO MANAGER IN THE SORE TO ASSIST MY HUSBAND CONATCTED CSUTOMER SERVICE IN TEH STORE AN TEH ADVISOR SAID THE MANGER HAD LEFT ALREADY AND THER WAS NO MANAGER TO ASSIST ' HOW PATHETIC'.......... FOR AN EXCUSE. </p> <p>MY HUSBAND WAS REFUSED ASSITNACE AFTER HE PAYS HSI ACCOUNT ON TIME EVERY MONTH AND NOT TOP FORGET THEY MESSED UP AND NO ONE DECIDED TO TAKE OWNERSHIP OF WHAT THEY'VE DONE BECAUSE CLEARLY WE ARE NOT RESPONSIBLE FOR MESSING UP PROFILES AND LINKING CARDS INCOJRRECTLY. </p> <p>MY HUSBAND AGAIN DEPERATELY NEEDED TO BY DIAPERS. I WANT A RESPONSE TO THIS MESSAGE FROM WOOLWORTHS AND IF I DO NOT GET A RESPONSE FROM AMANGEMNET IN 48 HOURS I WILL CONATCT THE OMBUDSMAN AS YOUR SERVICE AND BUSINESS PROCESS IS EXTREMLY POOR. </p> <p>VERY UNHAPPY AND DISGUSTED CUSTOMER. </p>

0
Replies (0)