Disgusting Customer Service

On Thursday evening I went to the Woolworths store at Blue Route mall. Since it is down the road from my house and I love the quality and service, I choose to shop there, I have been shopping at that specific store for over 10 years. I was shopping the items on sale in the kids section, got the best service downstairs in the kids department, made my purchase and then proceeded upstairs to the women section. I was in the dresses section looking for an item for an upcoming event and one of the sales assistants spoke to me in vernacular under the assumption that I can understand her and ask me “Are you here to buy something”, I showed her the item I already had in my hand, she then proceeded to tell me “Oh, because the shop is closed”. I was so perturbed by her attitude and her aggressive question, I could not even see the items from the sale racks. I decided to rather pay for the current items and go without a dress. The cashier from the same department Senobia Cummings did not even greet me when I got the counter, she did not ask me if I have a MySchool card, she did not even tell me when to use the card machine. As I left the department the sales assistant then told her colleagues once again in vernacular “No we want to go home kaloku” Never in my life I have I left so uncomfortable and disrespected in a store for being a customer. One the Woolworths website you guys pride yourself on “MAKE A CONNECTION- We always put our customers first, and are dedicated to making sure you get the best service and personal attention”, this ethos is one of the main reasons I have been such a loyal customer but I did not feel or see any other customer obsession yesterday.