Disgusting and Appalling Service.

Woolworths Mall of the South. I have never in my 23 years of knowing and buying from such a niche brand experienced such service. I was disrespected by the manager or whatever she calls herself at the customer service name ‘FavourMore’ or FavourHope’. She spoke to me in such a condescending tone with her voice raised at me. Maybe i seem illiterate because i’m BLACK. FYI i am a MEDIA PRACTIONER GRADUATE, i could take this to channels and platforms where the Woolworths brand could be damaged. I will not be disrespected because I am BLACK and YOUNG. I was there to return a dress that my mother had bought for my niece CASH not on CREDIT. She then told me about the policy because “I can’t read” and asked me if we bathed my niece before fitting the dress on her. I have never received such appalling and pathetic service. It’s disgusting and heartbreaking. This is not the first incident at this pathetic branch, and if it was a WHITE person returning anything they would have gotten served with a smile, what ******* ? It’s 2021 and i have to face racial **************. Disgusting!