DD
Donata D

1 reviews | Active since May 2017

08 May 2017, 08:26

Disgusted with servise

<p>I app**** for a new store account in February. I then collected a temporary card in Brooklyn Mall. They advised me it will take 6-8 week for the card to be delivered. It is now 8.5.2017 and still no card. I then tried to link my account online. My ID is not found on the system. I logged a ticked with the call centre in March, the consulatant advised me it will be done. GUESS what it hasnt been done!! I called the call centre again on in April. I spoke to Karen and she advised me she will make sure it will be done and she will call me at the end of the day. I have not received a call from Karen!!!! I then paid my monthly instalment on the 6.5.2017, I tired to use my card and it says decline, event thou there is a available balance on the card. I then tried using it on the 7.5.2017 and again it declined. So emberrasing!! I am really disguested with the servise I have received thus far from Woolworths. Really pathetic.</p>

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