Disgusted with Poor Customer Service

<p>I been back and forth with Woolworths Retrenchment Insurance for the past year battling to have my acc paid . I was retrenched from work 31/07/2015 I submitted documents 6 mnths was paid . I was then requested to go to the store and hand in documents for further 6 mths I did as requested and left documents at the Bluff store when i called the call centre on ********** 018 was told documents not received - I emailed documents thr 15/06/2016 to ********** received delivery report my documents received I have emailed several times requesting feedback - Eventually a Jenny responds and advises the acc has been paid for 6 mths she never take the time to go view email or even that its a follow for another 6 mths to be paid . I emailed again stating this is for another 6 mths - was then told no documents received I again sent email with documents 04/08/2016 still no response .... Im disgusted at the poor customer service ......</p>