Disgusted in Woolworths Canal Walk

Yesterday afternoon I walk into Woolworths Canal Walk wearing a Woolworths Jacket, shirt and jeans. The previous day I purchased shoes for my little boy amongst other items, I took the shoes to the counter to exchange them for a bigger size when a very rude disgruntled woman named Charline (an apparent supervisor)if I can recall her name) told me we can’t put this on the shelf it’s dirty, in a very rude condescending tone, I told her the shoes are not dirty, instead of trying to assist me she started arguing with me, this woman was clearly on a power trip, it was packaged with a baby blanket and fluff tends to stick, guess what store the blanket was purchase at. I was treated with nothing but disrespect as if I was being dishonest, I then wiped the shoes and it was just as clean as it was when brought it. She then inspected the shows closely as if I was some idiot. It was only after I told her that I worked for Woolworths Customer service that she decided to exchange it, a colleague then left for quite a while, returned and told us that there was no bigger sizes, I was then given a gift card which I have no intention of every using, I spoke to the store manager who wasn’t even apologetic and seemed uninterested in my complaint, he took my details and said he will view the camera footage and speak to her colleagues. I feel hurt and disgusted that I invest in Woolworths every month and get treated this way, the staff at the store where I shop knows me because I am a regular. To be treated like a dishonest person because I wanted to exchange a pare toddler shoes that I paid cash for is appalling. This woman was looking down on me as if I’m down uneducated fool, if only she knew.