Disgusted

I had a terrible experience at Woolworths Matlosana Mall Klerksdorp. I returned a jacket and my daughter wanted to repurchase the same jacket. After following covid protocols and waiting for the jacket to be steamed for 45 mins the same jacket disappeared. I was humiliated by staff members and left the store with no jacket and tears in my eyes. Sad to say that I experienced real disappointment and utter disgust. I will not name and shame the staff members but what you did was not normal behavior.