Disgusted and Disillusioned

So I placed an order online on the 13th of August the dates popped up and it showed me the dates from 10th to the 16th so I clicked on the Saturday which would of been the 15th . But the email I received notified that the delivery would be on the 22nd so I called customer service and the attitudes you get is so miserable . On the second call the customer service person says it will be delivered on Mon 17th 2-4 pm . Hasn't been delivered yet and today is the 20th so I call in again and from the get go she's rude. And then informs me the note put on my order that customer service typed is advised client we don't deliver in her area when I've ordered multiple times and it hasn't been a problem before . This is honestly making me reconsider my loyalty to Woolworths so I tell her then refund me and she says to me But you placed the order . Damn right Sherlock I did but dealing with accidently picking the wrong date and getting dealt with in this awful way has me considering to never shop at woolworths again which I do every month twice a month . I'm disgusted at the service of the online customer services representatives.