Disgusted

A while back i placed a delivery order and day before it was supposed to be delivered, i call woolworths online to ask them to add two tubs of ice-cream of which at that time where currently on sale. Upon checking the tax invoice i noticed that i was over charged (paid full price instead of sale price), i therefore emailed you querying about this of which your response didn't sit so well with me! Firstly you have a "wrong pricing" policy ofwhich i expect it to be app**** to this and secondly your excuse of the over charge is baseless therefore i asked for a script in your policies which states that on add on items promotions don't apply and then i never got any response. I have messaged, emailed etc on all your platforms but still no response. I feel you guys are taking chances here or taking advantage of the covid19 because now people can't go out and do their groceries.. To me item bought instore or online when reng up price should be the same so im greatly disappointed by your actions of which you actually sending people out to go do their shoping coz of fear of being ****** by the retailer. Woolworths you already have lots of money from the exorbitant prices you charge then you also want to rob your customers n***xxm!