Disgruntled Woolworths Customer

My Woolworths in-store card account was handed to MBD attorneys and a block was placed on my account.I made arrangements with MBD to pay every month until I paid the arrears up to date on the 8th August.When I called Woolworths head office in Cape Town they could not help me in the sense that firstly they could not pick up the payment which I made and the supervisor refused to speak to me saying that I have to send an email to recoveries. I then called MBD and they told me that my account is handed back to store only to find out that Woolworths refuses to assist me.Is this how Woolworths treat their clients? I am now thinking of closing my Woolworths account. Totally disgruntled client of Woolworths

Mr Thavan Naidoo