DISGRUNTLED CUSTOMER

I am disappointed beyond words in the service I have been receiving from Woolworths' customer service. I have been trying to link my rewards account to the app, but not only am I unable to do that due to multiple errors (a different one every time), I am also unable to place online orders for delivery.

I did not mind it for a week, even two would have been fine, but this has been three months, and NO ONE has reached out to me to help solve the issue.

Today I even tried deleting my account and reregistering my details (I confirmed with a customer agent that I can do this), what an absolute waste of time. Now I cannot even log in anymore, never mind re-register, as my ID number and everything is still linked even after deleting my account.

I really expected better from Woolorths