1 reviews | Active since Dec 2019
Disgruntled client
Got into Woolworths.Fourways this morning got what I wanted and went straight to the till point. I was the only one on the till queue. When I got there there were 2 ladies at the till who were busy chatting and trying to fix a stapler.
I watched them and waited for them to ask me to come and pay. After 2mins of waiting I then asked them if I could come and pay and the lady at the pay point said yes. That is very poor customer service. Make a customer wait for that without saying anything to them.
As I was paying, a white lady came to the same till and got a different service to myself. The lady at the pay point politely greeted the white lady and asked her to come through to pay. Am I missing something here??
Is this the service Woolworths is offering to different races?? I was so upset, but felt sorry for the lady at the till point, who still worshops white people and thinks less of the black people.
This is such a shame
