Disgraceful

Utterly disappointed in the service received at Woolworths Pinelands yesterday .I have been a loyal client for years and cannot stress my dissatisfaction enough .The Manager Liam failed to find ways in which to honor a cash refund whilst I propose that I can give my card details and drivers license as I did not have the particular. Std with me although I presented my till slip and I also had my rewards card and app .I spend more money at Woolworths monthly Then what many of the staff earn .I have decided to part ways I have the money Woolworths need me not the other way around so I can decide where I want to shop .I felt so embarrassed to say the least .