Disappointing woolworths customer service and online delivery

Very poor online customer service and delayed delivery. Expected a delivery on 23 November and still have not received it. Emailed customer service and still haven't received feedback after 5 days! Phoned customer service and got many different answers as to where my order is. It is now 3 December and haven't heard a word. Absolutely disappointing experience. I'm sure in 2023 they should have better tracking of orders. Or call me if the courier is unsure where to deliver.