Disappointing online shopping experience with woolworths

Hi,

On Friday the 29th of November, I placed a online order with Woolworths to be delivered on Sunday between 10am-1pm.

-Firstly the delivery came 1hr.15min later, which i had to make contact with the call centre to find out that the drivers were running late.So we must now put our plans on hold to wait for delivery that was scheduled from 10am - 1pm on Sunday -Secondly the was no stock of the item with no communication with me they just send 1 item, so i basically paid R50.00 delivery charge for 1 block of cheese which was on special for R94.99. Ended up paying more. - Thirdly the call centre is so not helpful...the agent are rude and don't have any solution to the problems, did not expect this reaction from Woolworths.The only thing they want to do it blame the customer....they dont even offer rain checks.When we purchase online the was no indication of no stock.

I am terribly disappointing.