Disappointed with Woolworths Online Store

Worst experience ever. I ordered the November online special n due to communications errors my order was returned to warehouse. I asked for reschedule n they agreed. That was on the 9th December. The delivery delayed yet again n they gave me the 20th as the latest delivery date, no delivery arrived on that date. N 23rd was new date I got. INo delivery came through. I called AGAIN after Christmas n that's wen I was told I will b refunded with a voucher to cover my items so that I can buy anywhere since I wanted to travel to another Province. That was on the 27th of December. Today the last call I made around 14:00, I was told I will be contacted before 17:30. No call no voucher SMS. Order status still Delayed. I was very patient with the online store considering it was festive seasons but to wait for two months for School shoes?? I even cancel my Christmas travel so that I cannot miss the delivery.I was calling n checking with them only t