Disappointed to say the least

I have a Woolworths Credit Card which I pay every single month as stipulated. I receive a statement from Woolworths as well as SMS's reminding me to pay. I have until the 9th of every month to pay. However, Woolworths Financial Services are now busy phoning a client to pay their account. Why do they not look at the clients history. I am sure there a lot more people than myself who owe more to Woolworths than myself. In actual fact, I did an EFT payment on Saturday morning into my credit card. Which is the day I needed to settle the account by. At 8:15am this morning, your client services team phoned and asked where payment was. Do they not wait until the accounts have been updated since the weekend.

I am one unhappy customer. As soon as the card is paid up.....it is being cut up.