Disappointed in service from Woolworths Financial Sevices

I recently app**** for a credit card with Woolworths in the chatsworth branch and when I got to the store to collect my card the Frontline attendant told me that my card had returned back to head office which I knew nothing about and I was told that I had to wait for a few days to receive the new card. I waited until I received a second sms and went back to the store to collect, when I got there the attendant gave me my card and asked me to sign without any clear instructions on how the card works knowing very well this is my first credit card with Woolworths financial services. When I asked for the pin to my card she said that it will be the same pin as my old card (old card which I never received) I was then told to go to an absa branch for reset so I called the woolworths head office and got the number for absa and retrieved my pin. When I proceeded to the store my card declined more than 3 times which was very embarrassing . When I called the head office for the second time only then was I told that my card was not activated which I wasn't made aware of. I spoke to two representatives of the franchise and none of them could give me clear instructions as to what needs to be done. I had to go to a store get declined and figure things out for myself. This was very embarrassing for me and I wish don't wish this stress upon anyone. I'm still not sure if the card is going to work as Im tired of testing it and having to use whatever cash I have kept aside for other responsibilities. I my opinion is better to get a credit card from a bank. I wouldn't have app**** for a credit card if I didn't need it. There was just too much for running around and back and forth

Highly disappointed customer