CM
Candice Manilal-Ismail

1 reviews | Active since Aug 2014

28 Nov 2019, 10:49

Disappointed Customer

Purchased 4 handbags on Monday the 25th of Novemeber , two black and 2 tan in colour . received delivery yesterday the 27th of November , the 2 black bags were exactly what i had ordered however the 2 Tan bags were totally different . i called the call centre and was told to return it to my nearest Woolworths either for the correct product or a refund . to which i responded that i really want the tan bags hence me even placing the order in the first place . To which i was told that they cannot hold the stock of the correct item for me at the branch nearest to me . So basically Woolworth sends me the incorrect product but the onus is on me to correct the problem . Utter nonsense and inconvenience . I want the correct product sent to me . dont make your negligence my problem

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