Disappointed

I made a purchase on 15/08/2024 online. I selected the date to be on the 18th, only on the 18th I received an email from woolworths stating that my purchase was divided. The food purchase was to be delivered at the store with the clothing items scheduled for the 20th.

I called their client service to complain but they only changed my address and delivered the food items. Today is the 22nd and I still have not received my order.

I got an email from them stating that they were unable to reach me on this number ***... that is not even my number, nor does it look like a contact number.

I am disappointed with this kind of service. I want my order today or a full refund.