disappointed

***22 8878 I was promise a cash back of R500 when , I shop using my card , which I did today no one knows about it , they are sending me from pillar to post . I think the cashback it’s a **** for us to buy using our cards , I called the call centre no one help me , I went to the store still no one helped me ..its just a **** , not to mention the incompetence of their customer service so rude .