Disappointed

<p>On Monday last week I contacted Woolworths N1 city to ask them to get a size 4 of a boot ********** ********** 00 from a different store not sure who i spoke to. On Wednesday i got a call i missed the call then called back. Then i got through to Courtney and she said the boot has arrived i asked her to keep it till the weekend. When i got to woolthworths on Saturday the boot was not there. Hiw could that be i came out ofBrackenfell wasted my petrol for nothing. Robyn assited me and i asked her to see which stores have the size and to deliver it again to the branch. The stores were busy and i was probably there for 30mins i asked her then to call me back. She called me back in Saturday 16:52 8 mins before the store closed. So i could not get hold of her as when i saw the miss call the store was closed. I called yesterday 10:03 Robyn was on tea left a msg. I called again 10:52 because i didnt get a call back spoke to Robyn she said she is busy with a customer she will call me back. She called back 17:02 i missed the call as i am not with my phone 24/7 the store was closed i could not call back. Please tell me how is this fair or good customer service i am doing the back and forth i still dont have an answer if she got the boot. I called now she is off till Wednesday now i must just wait Courtney is also back on Wednesday. As i wanted to know what happened to the1st boot i had delivered to the branch. With this i am also loosing out on the winter sale. </p>