Disappointed

Good day, I must first compliment before I complain. I am a very regular, big shopper at East rand mall woolworths. I am always very satisfied with this store as the staff is friendly, helpful and fast. However today I was in the store on my lunchbreak and the queues were really ridiculous. I waited for 45 minutes in the queue by the food section, before starting to queue there, I went to check the queue at the clothing section which was even worse. I feel this is very unfair for the poor cashiers, which were only 3 as it puts pressure on them and why is there no express till for people anymore that just want to buy some lunch on the their lunch break. I hate to complain as u myself work in retail and understand that people always complain but 45 minutes to buy some lunch in ridiculous. And I feel very sorry for the poor cashiers to work under this pressure, I feel like the necessary arrangements should have been made as they knew it would be busy as its month end and before the Easter weekend.