DIGUSTING SERVICE

Enough is Enough. I paid via EFT and amount of R1000 into my Woolworths account, on the 17th December 2021. On reviewing my February account the did a debit adjustment and reversed my payment. I called and asked them to rectify this and they requested that I provide my bank statements for December and January, which was provided. To date they have not rectified my account. I received a mail from them today 12 March requesting the till slip for the payment, I reiterate this was an EFT payment directly from my bank account TO MY WOOLWORTHS ACCOUNT, of which they have copies thereof.

I am sick and tired of calling them and sending mails constantly requesting them to rectify my account. If I owe them R1 they will hand me over to collections. Now WOOLWORTHS owes me R1000 and are refusing to rectify my account. To whom must I hand them over too. I am sick and tired of their incompetence.

Please can my account be rectified URGENTLY, I have been patient long enough.