***** detection - but cannot active account after 4 months of waiting…

Woolies; although you sell top food, and fairly good with your account ***** check.. your back office service from that is appalling. It’s been 4 months, since your ***** dept been dealing with my account and useless at rectifying and activating my account. Every month since Nov2023 I have been at your branches, spending min 2hrs with your branch and customer care consultants at head office and *****, giving my ID, confirming my details and been promised account is unlocked and new account is created and will receive my new card… 4 ****** months and you still can’t get it right. I am totally disgusted at your service you can get a simple thing right, making promises to customer to activate the account and I have to spend time- My valuable time to sort out your ****. I had enough as you clearly don’t want me as a customer and final straw now. I want my account sorted by 1 April, else I am closing it for good and your appalling service will be social media …