delivery taking too long / incomplete products

Dear Woolworths,<br> <br> Would you please let me know why its taking 3 days for my delivery to arrive, why you don't more delivery time slots? And also I have just receive an email stating that you can't find a bag of apples, are you trying to tell me that there are no apples in all the woolworths shops close to my delivery address? This is ridiculous, needless to say, I shop online for convenience and I just got inconvenienced. This is not acceptable. Please address.