delivery services

I PLACED AN ORDER ON THE 22 NOVEMBER DELIVERY DATE 25 NOVEMBER TIME 11TO 1PM ITS PASS 2PM MY ORDER STILL NOT DELIVERED WE DO HAVE OTHER PLANS WAS SUPPOSE TO FETCH MY CHILD AT SCHOOL NOW I MUST PAY AFTERCARE FEES CAUSE I WILL BE LATE DUE TO WOOLWORTHS NOT DELIVERING MY ORDER ON TIME I PAID FOR DELIVERY ITS NOT A FREE DELIVERY SERVICE REGARDLESS HOW MUCH YOU SPEND YOU MUST STILL PAY DELIVERY FEES FOR YOUR ORDER TO BE DELIVERED WHEN THEY FEEL LIKE THEY WANT TO DELIVER YOUR ORDER CANT KEEP UP TO THEIR STANDARD PATHETIC CUSTOMER SERVICE.