Delivery of inadequate goods

<p>Dear Woolworths online Service. I bough two goods online. A dress from Witchery and a Linen duvet. My order number was ***XX</p> <p> </p> <p>The goods were delivered on the 12 Dec 2016. The dress was delievered but not the Linen. Instead i was delivered a kiddies dress size 6-7. On the same day i called the online customer service. They said they would investigate and call me back in a few minutes. the day went by no call.</p> <p> </p> <p>I had to call again on the 13 Dec 2016. I was told that it was error. This was a total inconvience. i am woolies customer for years. i dont believe i should be incovienced in this manner without proper explanation and follow up. I must be compensated for the inconvienece as this was a gift and i could not send the gift, i was actually embarrased because of this.</p> <p>i am willing to accept deliver of the dress but the kiddies dress must be collected. I no longer want the linen, its too late i can no gift this anymore. I would like a refund for the linen. As customer of woolworths, with store card, loan account for almost 10 years i derserve to be treated properly. After reporting an error in delivery i should not be chasing to find out the progress or next steps.</p> <p> </p>