Delivery declined after accepting my order

I am writing to express my disappointment and frustration with my recent experience with Woolworths and Ideliver. I had placed an order, but instead of receiving my delivery, I received a call from Junaid informing me that the sale had been declined.

What's disturbing is that I believe this decision may have been motivated by discriminatory reasons, as I am a colored customer. I have been a loyal customer, consistently receiving deliveries without issue. However, after complaining about the rudeness of my previous delivery driver, it seems that my orders are now being declined.

I take issue with the lack of transparency throughout this process. If there was an issue with my order, I should have been informed upfront, rather than being left waiting for a delivery that would never arrive.

I request a thorough investigation into this matter and expect a prompt resolution. I hope that Woolworths values its customers equally, regardless of their background."