Deceased & Paying the Bills

I am deeply aggrieved at the conduct of Woolies,<br> <br> My father *now deceased had an account & at the time of death was still owing an amount of R1 700.00 & upon notifying client services I am informed he did not have insurance to cover his debt liability & was told \someone"has to pay it. Can someone who knows what this means get in touch with me as i am tired of dealing with insensitive/ ill-trained call centre staff. <br> <br> How do you issue credit & not offer your clients an insurance for such eventualities?<br> <br> I do not have money to pay this debt"