Daylight ******* and non existent service lately from Woolies

Look at the screenshots attached and see the order no and see both screenshots, why on earth did u charge R879 for a mere roasted chicken- I want my money back in so tired of all this!!!!

On the 9th June I ordered dash, and there was rosetteri chicken in the order, I have been going through my account and couldn’t understand why I was billed over R1600 for this dash order cause I know I didn’t spend that much !! I couldn’t find a way to see my order details on the app, I asked you here how to get those details and you referred me to customer service, and they told me to check on the app but I’ve been struggling for a while- but today I managed

Guess what?? You charged me R879 for a roasted chicken that costs About R100- WTH???

I need you to fix this and remove this R879 off my bill asap!! I’m attaching the order details

I need this done asap!! R879 for a piece of chicken ???? Are you serious Thankfully I pay attention , so what about people who don’t look at their statements, how many people are you robbing ??? This is day light *******

Woolworths what’s going on with you robbing so much lately ??

Last week it was you cheating me off my vouchers and you still have not given me the money even now, last week again it was your store robbing me of money but I stood there and resolved it, yesterday it was your dash app making me press pay so many times but payment not going through and right now I have a feeling you are going to bill me as many times as I pressed pay- you know your app isn’t working but you have no courtesy to let us know or even just put a note on the app itself so we are aware, as a result of this I didn’t get the dash order yesterday and I needed this items yesterday and u decided to push the order to this morning without even discussing either me

Seems like service has left the chat lately at Woolworths and its frustrating

Billing me R879 for chicken ? You can’t make mistakes that benefits u over our money, unacceptable m I need a refund asap

I’m sending this complaint to the ombudsman too cause I’m at my wits end with your issues right now

Every week is a different story with you, you still owe me the money u ****** over the order last week I paid full price cause your app didn't count the discounts, I want that money back!!! And you have now gone mute on me- unacceptable