RM
Reuben M

1 reviews | Active since Dec 2016

29 Jun 2019, 16:12

Customer shown a middle finger because of where he stays is a black location

I have been hearing people talking about ****** at Woolworths but I never experience it until yesterday when I made an order online for my wife's birthday gifts, Order went though correctly and I waited for the order that was supposed to arrive between 10:00 and 13:00, I stopped everything just to wait for this order.

At about 13:45 I called Woolworths and I was told the order was delayed and it will reach my house within 30 minutes

At 15:50 I called again and the lady said she will contact the driver and I must hold on. Later she came back and said the order was returned because my area is dangerous place,

It has happened before when I ordered from them and the other African man brought my order and he apologized for being late, he said coloured people refuse to deliver at black areas,

I stopped everything and waited for them the whole day, they never call me, or send email or either Sms. I used my airtime to find out about the order, and I was given a hope that my order will arrive in 30 minutes.

After 2 hours, I used my airtime again and kept on hold while they requesting reasons from the driver why he could not deliver my order I felt that Woolworths staff is very arrogant and don't even care about their customers

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