Customer service that sucks and dont deserve loyalty

My experience expands for 9 weeks of bad customer service. I originally app**** for reissue on woolies credit card I was kept waiting. WFS promised me that my card can be collected at Cavendish. After 5 weeks I inquired as to why I was informed that there was a risk.profie and there the card was only issued the day before I inquired. I spoke to customer service manager in Adderely street store who assured me that it will be resolved. Nothing done. No card no resonse not follow up. I then called wfs and spoke to Morney WFS manager. I was assured this will be resolved and that this is not acceptable behaviour to treat customer. I was assured that I will receive r250 voucher. I received my credit card I've since then waited for my r250 voucher. No luck. Today I asked woolworths what happened and e manager passed a message to the consultant that he will call me t the end of business day. Why not speak to me immediately. R250 apparently is now u buy loyalty. I've spent r2500 since. So how bad can your service be. Ive requested today 10/07/2018 to speak to regional manager. I'm so frustrated. Wooqlroth can keep there ****en voucher. **** woolworths.