Customer service run-around

Infuriating - Dash delivered damaged goods - the "Help" first option is to call our call centre.

After I gave my order number, confirmed my details - the agent had to transfer me to another department. Again, I had to repeat the order number, confirm my address details - and then I'm told - I need to EMAIL the query.

So not only am I paying premium prices for damaged good, customer care has a complete and utter, disdainful disregard for my time.

I'll rather live with the more limited product options available via Checkers60sixty ( where there is a hassle-free in-app way to resolve quality problems ) than order from Woolworths again.