Customer service non existent!!!!!!

I have requested multiple times for my order to be cancelled and the funds returned to my account. Half the order was cancelled but not the other half! I received this message today: Hi, your Woolies Beauty order o*** will be delivered between 02PM and 5PM today. Check your order status on http://www.woolworths.co.za/track-and-trace/59997CCC-96CC-4CEE-927D-B7B053EAF92B or call ***

Customer service is non existent at woolies!! Dont bother trying to call either as nobody answers. You waste your time and money!