Customer Service and online system the worst!

It is very clear that Woolworths have selective customer services. They are quick to respond to certain people and leave others in a state.Ive been waiting for 2 months for my card and have been stuck using this stupid virtual card which cashiers don't seem to understand and to make matters worse it's now been blocked for whatever reason.The most useless App and customer service to date.Dont fall for any of their traps, credit card, store card etc you will regret it