customer service

<p>i opened a new store card at woolworths in the beginning of Febuary. the process to get the card too 4 days. they kept sending me messages saying i needed to contact them to finalise my details. Every time i called the person told me that the process was done and i could get my card,but 1 hour later i would get another sms.</p> <p> </p> <p>I emailed the complaints department and they only rep**** a week after my email was sent. i have received my store card since then.The only reply for my complaint was that they have very high volumes of emails and they will contact me if i provide my cell number. this was a week ago. NO ONE HAS CALLED ME</p>