Customer Service

I am writing this mail angry and irritated by the service that I got from 3 different Woolworths . I started calling the Sandton City Woolworths which they checked is they had the item for me and they told me they do not have the item, I than asked the consultant which I did not take the name down told me that the Woolworths Policy does not allow sale items to be inter branched. I than accepted and called Norwood store which I spoke to the most useless PPC (Thato) who told me that she can't even check the item as it is against the company sale item and she will be fired for that . I than decided to call the Woolworths customer service number which the situation moved from bad to worse, He told me even if the item that I am looking for is in cape town and in am in Joburg I will not get the item. I feel that the customer service is pathetic and I did not get any help from the consultants. They do not even bother to make a plan but they can hide staff for themselves and buy them at the cheapest price. I am frustrated by the service that I got from a big retail store as Woolworths. The item sku is ***