Customer horror centre

Before I get to the messed up laybye system. The customer service department in Woolworths Tzaneen should be called customer horror centre. I went to payoff my laybye today and I was supposed to have been assisted by the lady called Bridget Malatji. I asked her to double check and confirm the outstanding amount and she gave me, after I wanted to swipe and was told capitec cards dont work at Woolworths, then I gave her a nedbank card and she also said it wouldn't work because it had my name embroidered on the card then i gave her another card with my names weitten and I was told that if a card has a name it wont work at Woolworths and that I should go and withdraw; i enquired about the changes as I never had of that at any Woolworths. I went to withdraw the amount that was given and only to be told that she made a mistake the amount is actually a different amount and that I should go and withdraw again. The service that I got from there was horrific and doesn't represent the image that Woolworths has portrait. On top of everything else the attitude from the cashier was literally the cherry on top. Really disappointed.