Customer care ignoring their customers

<p>Ref: ********** 00</p> <p> </p> <p>I submitted a reply to my concern raised and one of your *********** call centre agents left a voicemail on my phone with an incomplete phone number and therefore I could not call him back.</p> <p> </p> <p>I have submitted reply e-mails which just gets ignored. Is this what Woolworths does when they don't have answers to their customer's concerns over harmful bacteria which appears on the ingredients list of their cleaning products?</p> <p> </p>