Credit record ruined thanks to Woolworths!

I have just been notified by my credit provider that an application was declined due to Woolworths's *********** handling of a meager outstanding account of R700.00 which was forwarded to the wrong address and not followed up telephonically.<br> <br> As a very, very good customer I am horrified and furious that Woolworths's negligence is now resulting in a declined application and my having to explain to my credit provider that I have a \credit record"thanks to R700.00 which has been paid months ago when I found out. <br> <br> Fix this immediately! I have already requested a settlement letter"