1 reviews | Active since Feb 2015
Credit card run around
<p>App**** for a credit card from Woolworths Financial Services. </p> <p>Application process was great. Sent an sms, and before I knew it, application was approved. </p> <p>I was asked which branch I would like to collect my card from. I chose the one nearest to me</p> <p>After 7 days, I went to collect my card, but found that it was not there. They told me I should not come back to check again, until I receive an SMS to notify me that the card is available. </p> <p>Another month passed. Then I noticed that I was debited for the monthly card fee. This frustrated me since I don't yet have the card.... therefore paying for a product which I have not received. </p> <p>I called the helpline. They kept me on hold for a while then eventually assured me that the card was at the store and I could collect it</p> <p>I went to the store to collect. They said it wasn't there. </p> <p>Frustrated, I told them that its impossible and that I was assured that the card was there. Eventually they found it.</p> <p>I handed in my proof of residential address and copy of ID</p> <p>The following day I used the card... declined</p> <p>Called the help line.. they said that the copy that the woolworths representative made of my ID, was "not clear" and that I had to resubmit it. </p> <p>Made a special trip to woolies and resubmitted it. </p> <p>I received a text later informing me that my card has been activated</p> <p>A day later I used the card at a woolies branch, declined</p> <p> </p> <p>To the person answering this... If you answer is that I need to bring more documenation into the branch. Instead, please cancel the card and refund me the initiation fee. </p> <p> </p> <p>I decided to get the card because of the rewards. But they just aren't worth this rediculous amount effort on my part. </p>
