Credit card department needs to go back to the drawing board when calling clients.

<p>I received a phone call this middag from a lady ( i think her name is leigh. She wanted to speak to my mother that is at this point in time in NZ. I told her that I do all her payments if she is calling inregard with late payments and i can help her. Very bluntly she made me understand that she only wants to talk to her client. To be fair, information is classified and i understand that. Then she told me in the same snotty attitude that my mom should call her. I had to stop her to hung the phone up so that we can get her company details where we can find out who she. You must understand that cyber crime is a massive thing.. the least they could do was to say "hey we are phoning woolworths *****line or ect ect. I was not even done yet and she hung up. The phone</p> <p> </p> <p>not cool</p>