CREDIT CARD ACCOUNT STILL REFLECTING AS NOT PAID 5 YEARS LATER

<p>I paid off my Woolworths credit card in 2012 , I app**** for a store card online in April 2017 but it was declined. I called Woolworths Financial services and I was transferred to Ms Andiswa Mgongwa of the CMI department who confirmed my account was closed in April 2012. The legal account number given to me by Andiswa was 3 ********** 2 ********** , she told me to contact the relevant department and give them that number. I did immediately and I received an email from Ms Carmen Hansby who is a recovery agent who stated the removal of that amount was sent to the bureaus to be removed from my profile. On 15 May 2017 Miss Hansby confirmed my name has been removed from all bureaus . I tried once again to apply for a store card and was rejected once agiain in June for same reasons as stated above so clearly nothing had been done by Woolworths Financial Services. I was told to get a paid up letter. Up to date I have been requesting that from Miss Hansby and she has not responded to my request. </p>