credit card

<p>A few days ago Woolworths offered me a Gold credit card.I had to speak to an agent and confirm the proof of residence i would use on delivery.I was told that they could deliver and not mentioning any expense.I was informed that there's no initiation fee and i pay after six months.I haven't received my card due to the courier company not accepting my proof of residence and my id because the agent logged my "i will see if i have a retail statement " and therefore not accepting my documents.I haven't used this card because i don't have it i my possession and i iwe R50.I don't know what your staff did but this needs to be rectified.I called today and i was told to "please hold " and ten minutes later i was holding listening to a song with a never-ending tune.She didn't have the decency to call me back.Why is my account active and i don't have my card?and why fo i owe R50 if i didn't use it.mind you i, did not call Woolworths,they called me.I called and not being surprised,there was no note on the system but the courier guy had a not logged by Woolworths.Mind boggling.Kindly have your staff contact me because i don't work for Woolworths and i didn't appreciate holding until Christmas.</p>